Privacy Policy
1. Introduction
Welcome to Limitless Math ("we", "our", or "us"). We are dedicated to protecting your privacy and ensuring your personal information is handled in a safe, transparent, and responsible manner. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your personal information when using our mobile app and website.
2. Information We Collect
- Account Information: When you register or purchase a course, we collect your name, email address, and authentication credentials.
- Device & Security Information: To ensure that purchases remain securely bound to the legitimate student and to enforce the single-device security policy, we record your device model, unique hardware identifier, operating system version, and IP address.
- Payment Information: When purchasing courses or test series, transactions are handled securely by Razorpay. We receive transaction identifiers, order IDs, timestamps, and payment statuses. We do not receive or store sensitive payment card details.
- Academic & Usage Information: Video playback completion, mock exam results, DPP submissions, and student doubts submitted to faculty.
3. How We Use Your Information
- To provide, maintain, and deliver educational content and video streaming.
- To verify your identity and ensure your purchases are linked to your verified account.
- To notify you about upcoming live classes, schedule changes, test series results, and important academic announcements.
- To resolve student queries and technical doubts promptly.
- To detect and prevent fraudulent account sharing, security threats, and unauthorized access.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties or advertising brokers. We only share information with trusted infrastructure providers strictly necessary to deliver our services:
- Cloudflare R2 & Edge Workers: High-speed, encrypted global content delivery and private media streaming.
- Google Firebase: Push notification delivery and authentication services.
- Razorpay: Secure payment processing and automated invoicing.
5. Your Rights, Account Deletion & Choices
- Access & Review: You can view and edit your profile information inside the app settings.
- Communication Preferences: You can opt out of promotional messages and customize push notification permissions directly in device settings.
- Account Deletion: You have the absolute right to delete your student account and all personal data. You can delete your account directly in the mobile app under Profile > Delete Account, or submit a request to limitlessmathyoutube@gmail.com. Deleting your account permanently deletes your profile, progress, and device lock from our active databases.
- Refund Policy Note: Deleting an account does not entitle the user to a refund or partial amount, as digital course access has already been granted.
6. Children's Privacy
Our platform is designed for students preparing for competitive and higher education examinations (such as KSET, CSIR NET, CAT, and University Mathematics). We do not knowingly collect personal information from children under the age of 13 without parental or guardian consent.
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect platform improvements or regulatory changes. The latest version will always be accessible at this URL with an updated effective date.
8. Contact Us
If you have any questions, suggestions, or grievance requests concerning this Privacy Policy, please contact our Data Protection Officer at: